If you are a Registered Member and are experiencing difficulties with your login,
please check to make sure you have entered the following correctly:
Group Number is the left set of numbers on your membership. Note: the Group Number
may include letters.
Member Number is the right set of numbers on your membership card.
Password must be entered exactly as it exists in your profile. If you have forgotten
your Password and are unable to log in by answering your Security Questions, you
may request your Password to be emailed to you by clicking on the
Forgot Password link
If you are entering the correct Group Number, Member Number, and Password but are
being taken to a blank member card, you may need to adjust your Cookie setting.
The Member Headquarters website requires Cookies to be allowed in order to authenticate
your Group ID, Member ID and Password for login.
To allow Cookies, go to Tools, Internet Options, Privacy, and change the setting
If you do not wish to change your Privacy setting, you may set it to allow Cookies
from the Member Headquarters site. Go to Tools, Internet Options, Privacy, Sites
and enter www.memberheadquarters.com and click Allow.
After trying these instructions and you are still unable to login, this could be
due to anti-virus or anti-spyware software running on your computer. We are unable
to directly troubleshoot that issue for you. Please refer to the specific software
instructions regarding allowing Cookies for websites.
Difficulty Viewing or Printing Coupons
Some links in Member Headquarters allow you to view and print coupons directly.
Others may take you to a third-party website where you can get coupons or receive
instructions on how to obtain special discounts and offers. In most cases these
links will open in a new browser window or tab. If nothing appears to happen when
you click a link, check to be sure that popup blocking has been turned off for MemberHeadquarters.com.
In Internet Explorer it is usually easy to determine if popups are being blocked.
When you click a link that should open a pop-up, a yellow bar will appear at the
top of your browser window to alert you that pop-ups are blocked for the website
you are viewing. A button inside the bar will allow you to enable pop-ups for the
If you do not see a yellow bar or other alert indicating that popups are blocked
for the current website, you can open your browser's preferences dialog to check
and update your pop-up blocker settings. In Internet Explorer, go to the Tools menu
and select Pop-up Blocker > Pop-up Blocker Settings. You should see a list of
sites for which you have enabled pop-ups. If the list does not include www.memberheadquarters.com,
add our web address to the list. Users of other browsers, you should be able change
pop-up blocker settings from your preferences dialog. Consult your browser documentation